Tuesday, April 13, 2010

What To Do If You Are Warned Or Banned

Don't panic, there may still be a way to get your account back. Don't get angry and spout venom to the Facebook staff because these are the people who you have to ingratiate yourself to so that you get your account reactivated.

Instead, take an apologetic tone, try to figure out what you did wrong, and write an email to one or all of the following email addresses requesting that your account be reactivated:
Sometimes, the email you receive from the Facebook staff can be ambiguous about what you did to cause your account to be suspended. You can ask for an explanation, but that doesn't mean they have to provide one.

If you can't make heads or tail of the message you receive from Facebook, the best thing is not to demand an explanation, but ask what you can do to make sure you do not trigger any suspensions in the future.

It can be tricky, especially when the reason they give is that you were suspended for “too much activity.”

This generic reason could be anything from adding too many friends at once, sending out too many pokes, installing too many applications at once, or just posting to your profile too much.

They may not even know what exactly flagged your account for this message, but your best bet is to apologize, lay low for a while, and ask that they re-instate your account.

If you are re-instated and then subsequently get the same email that you've been banned for “too much activity” it will be harder to get your account back.

So, try to stay within the guidelines of Facebook to keep your account active and the Facebook staff happy.